About Vertex305
IT support built by people who answer the phone.
Vertex305 was started to fix a specific problem: South Florida businesses were choosing between IT providers too small to be reliable and enterprise firms too large to care. We built the middle — a team that knows your setup by name and has the depth to handle it properly.
We're based in Miami and built for the way this region actually does business: bilingual, fast-moving, and allergic to unnecessary complexity.
How we work
Straight answers
If something doesn't need fixing, we'll tell you. If something does, we'll explain why in plain language.
Documented, not tribal knowledge
Your environment is documented from day one, so support never depends on one person remembering how things were set up.
Security by default
Every engagement includes a baseline security review — not as an upsell, as a starting point.