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IT Support & Managed Services · Miami / South Florida

IT infrastructure that runs like it was built for you.

Vertex305 is the all-in-one IT partner for South Florida businesses and households that expect their technology to simply work — network support, cloud migration, device repair, and 24/7 monitoring under one roof.

Trusted across Miami-Dade, Broward, and Palm Beach

From single-office practices to multi-location operations, we keep systems online and data protected.

What we handle

One partner for everything that touches your network.

Network Support & Infrastructure

Design, installation, and ongoing management of wired and wireless networks — routers, switches, firewalls, and access points configured for performance and security.

Client Onboarding & Managed IT

A structured onboarding process that documents your environment and moves you onto a predictable managed support plan — no guesswork, no gaps.

Computer & Server Repair

Diagnostics and repair for desktops, laptops, and on-premise servers — hardware failures, performance issues, and everything in between.

Cloud Migration & Backup

Move email, files, and applications to the cloud without disrupting your team, backed by automated, tested backup and disaster recovery.

Cybersecurity & Data Protection

Layered protection against the threats that actually hit small and mid-sized businesses — phishing, ransomware, and unsecured endpoints.

24/7 Remote & On-Site Support

Remote support for fast fixes, with on-site technicians dispatched across Miami-Dade, Broward, and Palm Beach when hands-on-hardware is required.

Built for businesses that can't afford downtime

Every engagement starts with an audit of your current setup, not a sales script. We document what you have, flag what's fragile, and give you a straight answer on what needs to change.

Response that respects your time

Most support requests get a same-day response, with emergency escalation for critical outages.

Fixed, transparent pricing

No surprise invoices. Plans are scoped upfront, with clear terms for anything outside them.

Bilingual, local team

Support in English and Spanish from technicians who know the South Florida business landscape.

Get answers before you even call

Our AI assistant is available around the clock to triage issues, answer questions about services and pricing, and route anything urgent straight to a technician.

Ask Vertex AI

Frequently asked questions

Do you support both individuals and businesses?

Yes. We support home offices and individual professionals as well as multi-location businesses, with plans scoped to match.

How fast is your response time?

Most support requests get a same-day response. Managed plan clients on Pro and Elite get priority SLAs, with 24/7 emergency escalation for critical outages.

Do you work with businesses outside Miami-Dade?

Yes — we actively serve Miami-Dade, Broward, and Palm Beach counties, with remote support available beyond that footprint.

Is the AI assistant a replacement for a technician?

No. The AI assistant answers questions and triages issues, but anything requiring hands-on work or account access is handed off to a human technician.

Ready to stop worrying about your IT?

Tell us what's running your business and we'll tell you exactly how we'd support it.